Introduction
PostSavvy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content creation platform.
By using our service, you consent to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following personal information:
- Name and email address (for account creation)
- LinkedIn profile information (when you connect your account)
- Payment information (processed securely by third parties)
- Communication preferences
Content Data
When you use our services, we process:
- Videos, images, and text you upload
- Generated content and drafts
- Usage patterns and preferences
- Feedback and interaction data
Technical Information
We automatically collect:
- IP address and device information
- Browser type and operating system
- Usage analytics and performance metrics
- Cookies and similar tracking technologies
How We Use Your Information
Service Provision
- Process and analyze your content using AI
- Generate personalized LinkedIn posts
- Provide customer support and assistance
- Maintain and improve our platform
Communication
- Send service updates and notifications
- Respond to your inquiries and requests
- Share product updates and features
- Provide marketing communications (with consent)
Analytics and Improvement
- Analyze usage patterns to improve our service
- Conduct research and development
- Monitor service performance and reliability
- Prevent fraud and ensure security
Data Sharing and Disclosure
Third-Party Services
We may share information with:
- AI Processing Partners: For content analysis and generation
- Cloud Storage Providers: For secure data storage
- Analytics Services: For usage insights (anonymized)
- Payment Processors: For subscription billing
Legal Requirements
We may disclose information when required to:
- Comply with legal obligations
- Protect our rights and property
- Ensure user safety and security
- Investigate potential violations
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.
Data Security
Security Measures
We implement industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication systems
- Secure coding practices and vulnerability testing
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Content data is typically retained for the duration of your account plus a reasonable period for backup purposes.
Your Privacy Rights
Access and Control
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
California Privacy Rights (CCPA)
California residents have additional rights including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
European Privacy Rights (GDPR)
EU residents have rights including:
- Right to data portability
- Right to rectification
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to object to processing
Cookies and Tracking
Types of Cookies
We use the following types of cookies:
- Essential Cookies: Required for basic platform functionality
- Performance Cookies: Help us analyze and improve our service
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
Cookie Management
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses
- Adequacy decisions by relevant authorities
- Certification schemes and codes of conduct
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Third-Party Links
Our service may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing in-app notifications
Your continued use of our service after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@postsavvy.com
- Address: [Company Address]
- Phone: [Phone Number]
For EU residents, you may also contact our Data Protection Officer at: dpo@postsavvy.com